Hours:
The office is open
Monday–Friday from 8:00am to 5:30pm.
We sometimes work on
Saturdays to accommodate our patients’ busy schedules.
Emergencies:
If you have a problem
outside of office hours, we have two
doctors, so there is
always someone on call to take care of you in case of an emergency.
Cell phones:
617-780-5254 (Dr.
Chalifoux)
508-245-1003 (Dr.
Feingold)
Payment Options:
Payment is expected at
time of service, credit cards and
personal checks are
accepted. Payment plans are available upon arrangement.
Insurance:
We accept most
insurance, except for PPO’s and HMO’s.We are a member of the Delta Dental
Premier network. In addition, Dr. Feingold accepts Blue Cross Blue Shield, so
please be sure that other insurances cover out of network service.We accept
payment directly from the insurance company and bill you for the remainder.
Ultimately, you are responsible for payment. If your insurance is sent to you,
payment must be made at time
of service. If a claim
is denied, we will provide all information to aid in receiving payment. Dental
insurance is a contract between you and an insurance company, therefore, if you
need to know about benefits and coverage, you should contact your insurance
company.We can assist you by submitting a pre-estimate if requested
At the front desk
Our three friendly front
desk staff members are here
to answer any questions
or concerns you may have and
help make your visit a
“family” experience. If you have
a problem or an inquiry,
they can help you at the time of
your appointment or over
the phone anytime during our
business hours. Their
duties include computer scheduling
of appointments, sending
insurance claims, billing, and
recalling. The front
desk staff also assists in developing
marketing materials,
brochures, mailings and other facets
of office
communications. Answers to your questions or
help is never more than
a phone call away.
Dental Assistants
Our office retains three
certified trained dental assistants.
They assist our dentists
at the dental chair so procedures
are done in a timely and
efficient manner while maintaining
a high quality of care.
Our assistants are also responsible
for sterilization of the
dental operatory and instruments,
as well as ordering
supplies, taking x-rays, pouring
models, taking
impressions, helping create temporary
crowns, producing study
models, and making bleaching
trays. In the lab, our
dental assistants pack up cases to be
sent to dental
laboratories and unpack cases that come in.
Their primary concern,
however, is to be sure you are
comfortable and cared
for during dental procedures.
Dental Hygienists
We have three excellent
licensed dental hygienists.
They are responsible for
cleaning teeth, teaching
preventative procedures,
x-rays, maintenance and
sterilization of
prophylaxis instruments, and identifying
suspicious areas in the
mouth. They perform advanced
procedures related to
gum disease, including administering
local antibiotics, root
planning, and curettage in the hopes
of avoiding more
invasive treatments such as gum surgery.
Our hygienists also
create records of our patients with
detailed written
records, x-rays, and photos. Hygienists
do sealants and have
just been approved by the state of
Massachusetts, with
advanced training and examination,
to administer local anesthetics such
as Novocaine.
.